The UK's housing industry must contend with a number of singular challenges, as they ensure they remain efficient, scalable and profitable, while still keep the wellbeing of their tenants at the centre of everything.
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Traditional NPS surveys replaced by platform to provide instant, transparent results for industry leading customer service
Exponential‐e, the British cloud and network provider, has announced its implementation of a real‐time Net Promoter Score platform that enables customers to leave feedback instantaneously and receive a response in a matter of hours from a technically trained manager.
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