It is therefore essential that your cyber security strategy not only utilises the latest solutions and threat intelligence to secure against attacks, but incorporates a robust remediation process, ensuring you are able to recover and resume trading as quickly as possible in the event of a successful attack, minimising the potential reputational and financial consequences.
Falling victim to a security breach can be overwhelming, but understanding the recovery process can bring much-needed clarity and help you take proactive steps to getting operational again as quickly as possible. Due to the diverse nature of corporate infrastructure and the growing range of ransomware attacks utilised by bad actors, the process will vary every time, but the following steps are the key areas that a successful remediation will always incorporate, and form the core of Exponential-e’s own approach to disaster recovery.
Time is of the essence! Upon receiving your call, our experts initiate immediate containment measures. We begin by isolating the infected device or network to prevent further encryption and lateral spread of the malware. Our team then meticulously gathers information about the attack, including infected files, ransom demands, and any available intelligence on the ransomware strain.
The next step is in-depth forensic analysis. This involves:
With the culprit identified, we deploy specialist tools and techniques to neutralise the threat. This may involve:
The encrypted files hold the key to your precious data, which means they must be recovered and secured. We leverage:
Throughout this process, we prioritise data integrity, ensuring recovered files remain unaltered and functional.
With the threat neutralised and data recovered, we turn to restoring your systems to full functionality as soon as possible, allowing you to resume trading with minimal disruption. This involves:
Effective remediation extends beyond an immediate recovery, focusing on the long-term protection of corporate infrastructure and the optimisation of the entire security ecosystem. To this end, our cyber security experts:
To minimise the chances of future breaches occurring, and help cultivate a true cyber security culture across all levels of your organisation, we deliver hands-on incident response training, providing your teams with:
Throughout this journey, we maintain constant communication, keeping you informed about progress, potential challenges, and estimated recovery time. Our goal is to ensure you feel supported and empowered every step of the way, and that you finish the process with the systems, processes, and knowledge needed to secure against future threats.
Ransomware remediation is a complex process, and every attack presents unique challenges. However, with our proven expertise, advanced tools, and unwavering commitment to raising standards of cyber security across the public and private sectors, we are ready to ensure you can resume operations as quickly as possible, and - equally importantly - demonstrate your commitment to maintaining the integrity of your customers’ and end users’ critical data.
Infrastructure, Cloud architecture and solution delivery, drawing on long experience in corporate cyber services, supported by our 24/7 CSOC.
Security-cleared staff, LIST-X accreditation and track record in delivering Defence and Critical National Infrastructure solutions.
Security-cleared staff and track record in delivering ‘Information Assured’ solutions into the Intelligence and CNI sectors.
We have quite an unusual setup when it comes to our IT infrastructure, but the Exponential-e team have been superb throughout, ensuring everyone stays in the loop and that our goals are consistently achieved. We're looking forward to continuing working with them.
Stuart MacMillian - West Yorkshire Association of Acute Trusts.
Environmental Management
Certificate number: EMS 648194
Environmental Management
Certificate number: EMS 648194
Cloud Security
Certificate number: STAR 6073412
Quality Management
Certificate number: FS 545046
Information Security Management
Certificate number: IS 545047
Service Management
Certificate number: ITMS 562540
Business Continuity Management
Certificate number: BCMS 6073420
2017 Data protection
Certificate number: PIMS 686040
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Rolling 3 month average. Industry average: 17
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
We go beyond simply recovering your data, taking a holistic approach to cyber security and business continuity. Our end-to-end approach encompasses:
If you have experienced a ransomware attack or are keen to take proactive measures to optimise your own remediation process and maintain the leading edge in an evolving threat landscape, do not hesitate to contact us.
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
