Government IT Solutions

Tailored solutions that deliver tangible impacts
for both central and local government

Exponential-e provides flexible, citizen-focused government IT solutions for both local and central institutions to enhance project outcomes, provide long-term scalability, and successfully implement Cloud- and internet-first models, with full cost control, robust security, and hands-on support from technical experts.

Contact Centre Use Cases

Waste & Recycling GPT AI-Guided Citizen 24 x 7 Self Service

Transforming complex Citizen Self-Service enquiries with GPT AI guided processes to deliver better outcomes whilst reducing the cost of service delivery and impact on resources.

Council Tax Self Service Escalation to Human Contact Centre Agent

Delivering seamless escalation between Self Service and Human Contact Centre Agents, to maximise first contact resolution, reduce call times and protect vulnerable Citizens with knowledge guided processes.

Housing Emergency Speech Recognition with Agent GPT AI Knowledge Guidance

Harnessing Speech Recognition IVR to identify and prioritise vulnerable Citizens, whilst using Knowledge guided processes to resolve enquiries, reduce cost and carbon footprint, and safeguarding the wellbeing of Staff.

With £4.2 billion set aside for the UK's healthcare sector in the 2024 Spring Budget, there are new opportunities for digital transformation initiatives to optimise operational efficiency and enhance ...
Manageability, reliability, and resilience to optimise the delivery of council services About Watford Borough Council Located in South-West Hertfordshire, Watford Borough Council (WBC) comprises twelv...
As students finally make their long-awaited return to the classroom, it is important that schools, colleges, and other institutes of education do not lose sight of the increasingly complex cyber secur...

Our customers in the Public Sector

How can GPT AI enrich the Citizen Experience
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Talk to one of our specialists

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.