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Afshin.Attari
Public Sector Unified Communications Distributed Workforce

A new year, a new era for Unified Communications

A-new-year-a-new-era-for-Unified-Communications

At first glance, 2020 was the year organisations in both the public and private sectors wholeheartedly embraced Unified Communications (UC), in direct...

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Contact Centres Unified Communications Public Sector Cloud-based Contact Centres UC-ONE
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Afshin.Attari
Cloud Company Culture Public Sector Unified Communications Distributed Workforce

Beyond customer service: How organisations and their technology partners are transforming the contact centre

Beyond-customer-service-How-organisations-and-their-technology-partners-are-transforming-the-contact-centr_20201110-085839_1

A common perception of contact centres is that their callers - be they customers, patients or end users - only contact them if something is ...

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Contact Centres Unified Communications Public Sector Cloud-based Contact Centres UC-ONE
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Publish modules to the "offcanvs" position.